{"id":9,"date":"2025-12-13T06:18:59","date_gmt":"2025-12-13T06:18:59","guid":{"rendered":"https:\/\/orangered-leopard-804374.hostingersite.com\/?page_id=9"},"modified":"2025-12-29T21:18:32","modified_gmt":"2025-12-29T21:18:32","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/learningwithestrella.com\/es\/refund_returns\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"<h1 class=\"wp-block-heading\"><strong>Refund &amp; Returns Policy<\/strong><\/h1>\n\n\n\n<p><strong>Learning With Estrella<\/strong><\/p>\n\n\n\n<p><em>Last updated: 29\/12\/25<\/em><\/p>\n\n\n\n<p>Thank you for choosing Learning With Estrella. We are committed to providing high-quality digital products, language lessons, and educational services. Please read our Refund &amp; Returns Policy carefully before making a purchase.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>1. Digital Products (E-books, Workbooks, Printable Materials)<\/strong><\/h2>\n\n\n\n<p>All digital products are <strong>non-refundable<\/strong>.<br>Because these products are delivered instantly and cannot be returned, we do not offer refunds on:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>E-books<\/li>\n\n\n\n<li>Downloadable PDFs<\/li>\n\n\n\n<li>Printable resources<\/li>\n\n\n\n<li>Digital lesson materials<\/li>\n<\/ul>\n\n\n\n<p>If there is an issue accessing your file or the download link, please contact us and we will re-send it.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>2. Online Lessons \/ Spanish Classes<\/strong><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Refunds<\/strong><\/h3>\n\n\n\n<p>Payments for private lessons, group lessons, or lesson packages are <strong>non-refundable once purchased<\/strong>, regardless of usage.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Rescheduling &amp; Cancellations<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>You must cancel or reschedule at least <strong>24 hours before the scheduled lesson<\/strong>.<\/li>\n\n\n\n<li>Cancellations with less than 24 hours&#8217; notice will be <strong>charged in full<\/strong>.<\/li>\n\n\n\n<li>If the teacher cancels, a new date will be offered.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>3. Mistaken or Duplicate Payments<\/strong><\/h2>\n\n\n\n<p>If you believe there has been an accidental or duplicate payment, please contact us immediately and we will <strong>try to solve it as quickly as possible<\/strong>.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>4. Contact Information<\/strong><\/h2>\n\n\n\n<p>For questions or refund requests, please contact:<\/p>\n\n\n\n<p>\ud83d\udce9 Email: <strong><a>learningwithestrella@gmail.com<\/a><\/strong><br>\ud83c\udf10 Website: <strong><a>www.learningwithestrella.com<\/a><\/strong><\/p>\n\n\n\n<p>Please include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Your full name<\/li>\n\n\n\n<li>Order or booking number (if applicable)<\/li>\n\n\n\n<li>Details of your request<\/li>\n<\/ul>\n\n\n\n<p>We aim to respond within <strong>48 hours<\/strong>.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>5. Agreement<\/strong><\/h2>\n\n\n\n<p>By purchasing from Learning With Estrella, you agree to the terms of this Refund &amp; Returns Policy.<\/p>\n\n\n\n<p><\/p>","protected":false},"excerpt":{"rendered":"<p>Refund &amp; Returns Policy Learning With Estrella Last updated: 29\/12\/25 Thank you for choosing Learning With Estrella. We are committed [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-9","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/learningwithestrella.com\/es\/wp-json\/wp\/v2\/pages\/9","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/learningwithestrella.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/learningwithestrella.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/learningwithestrella.com\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/learningwithestrella.com\/es\/wp-json\/wp\/v2\/comments?post=9"}],"version-history":[{"count":2,"href":"https:\/\/learningwithestrella.com\/es\/wp-json\/wp\/v2\/pages\/9\/revisions"}],"predecessor-version":[{"id":235,"href":"https:\/\/learningwithestrella.com\/es\/wp-json\/wp\/v2\/pages\/9\/revisions\/235"}],"wp:attachment":[{"href":"https:\/\/learningwithestrella.com\/es\/wp-json\/wp\/v2\/media?parent=9"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}